Support

Help for Dussel and every VCRI app. Reach us by email – we reply as soon as we can.

Contact

To help us help you quickly, please include: which app, your device and iOS version, the app version (shown in the app under “Credits”) and – for online play issues – the table code.

Dussel FAQ

Do I need an account?

No. Dussel works without signing up. You just pick a player name, which stays on your device.

How do I play with friends?

Tap “Online vs. others”, then “Create a new table”. Use “Send invite” to share the link via Messages, WhatsApp, Signal or any other way. Anyone who opens the link joins your table – in the app or in the browser at games.dussel.vcri.io.

I got disconnected – now what?

Open the app again or tap the invite link once more. The table remembers your seat and the score so you can keep playing. You can always play against bots without an internet connection.

Someone is misbehaving in chat.

You can mute any player during the game. Insults are hidden automatically. To report an incident, send us the table code, the player name shown and a short description at support@vcri.io.

How do the rules work?

There is a short version on the Dussel page; the full rules are in the app under “How to play”. You choose all settings (point limit, knock limit, jokers, turn timer) before the game.

Purchases, refunds, new device

Dussel is sold through Apple’s App Store. Request refunds directly from Apple at reportaproblem.apple.com. On a new iPhone, download the app again with the same Apple ID at no extra cost.

How do I delete my data?

Your name and settings are stored only on your device and are removed when you delete the app. For data in online play, see the privacy policy. Questions are welcome at support@vcri.io.